Genpact is Hiring: Assistant Manager, B2B Transportation (DC to Stores)
Assistant Manager B2B Transportation Job at Genpact India | Supply Chain & Logistics Role 2024 Are you a logistics professional who loves optimizing transport operations? Genpact, a global leader in digital transformation, is looking for an Assistant Manager, B2B Transportation (DC to Stores). This role is vital for ensuring timely and cost-effective deliveries from distribution centers to stores, an essential part of any efficient supply chain.
This blog outlines everything you need to know about the job. It includes responsibilities, required qualifications, key skills, and application details. If you’re aiming to grow in supply chain management or want a dynamic logistics environment, this could be your next big move.
About Genpact
Genpact is a global professional services firm that helps businesses transform through digital innovation and the use of data. Founded as a division of General Electric, Genpact is now an independent, publicly traded company operating in over 30 countries.
With more than 125,000 professionals, Genpact partners with clients in various industries to improve finance, supply chain, analytics, and customer service operations. The company is known for using technologies such as AI, machine learning, process automation, and cloud computing to solve real-world challenges.
Role Overview: Assistant Manager, Transportation (DC to Store)
In this position, you will plan, execute, and manage transportation operations from distribution centers to retail stores. Your responsibilities will include managing carriers, ensuring compliance, tracking key performance indicators, resolving issues, and improving processes.
This role is crucial for delivering goods in a cost-effective and timely manner. You will collaborate with internal teams, third-party logistics partners, and carriers to ensure smooth operations and maintain high service standards.
Key Responsibilities
- Transportation Planning and Execution
You’ll manage the execution of transportation plans across the B2B channel, particularly focusing on shipments from distribution centers to stores. You’ll ensure on-time dispatch, manage freight schedules, and coordinate with carriers to prevent disruptions.
- Carrier and Vendor Management
You’ll be the main contact for freight carriers, third-party logistics vendors, and logistics partners. This involves negotiating contracts, monitoring compliance, onboarding new vendors, and resolving disputes or service issues.
- Performance Monitoring and Reporting
You’ll regularly track logistics performance metrics, like On-Time In-Full (OTIF), cost per unit, vehicle utilization, and transit time. You’ll create reports and dashboards to help stakeholders understand efficiency and pinpoint gaps.
- Cost Optimization and Freight Efficiency
You will look for ways to reduce transportation costs through smarter routing, consolidation, and improved vendor performance. You’ll also assist in freight tendering and rate negotiations to ensure competitive pricing.
- Issue Management and Escalations
From missed deliveries to unexpected delays, you’ll manage daily operational issues and work with various teams to resolve them. You’ll escalate critical issues and drive quick solutions to keep the supply chain moving.
- Compliance and Documentation
You’ll ensure compliance with legal, regulatory, and safety standards for all transportation activities. You will also oversee documentation, audits, and tracking tools to maintain accurate operational records.
- Stakeholder Coordination
Collaboration is vital. You’ll work with multiple teams, including supply chain, inventory management, customer service, and warehouse operations. You’ll act as a liaison between internal and external logistics stakeholders.
- Continuous Improvement
You’re expected to improve processes by analyzing the root causes of failures, suggesting new workflows, and applying lean or Six Sigma methodologies as needed. Updating standard operating procedures and training materials will also be part of your responsibilities.
Qualifications Required
To qualify for this role, you need at least a Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or Business Administration. A Master’s degree or additional logistics certifications, such as CSCP, CPIM, or PMP, are beneficial but not required.
The company seeks someone with 3 to 7 years of experience in transportation, logistics, or supply chain management. Experience managing DC-to-store or B2B delivery channels is highly preferred.
Essential Skills for Success
To excel in this role, candidates must show strong analytical and leadership skills. You should have hands-on experience with transport management systems, knowledge of freight tendering, rate negotiations, and KPI tracking.
Excellent communication skills are crucial since you’ll coordinate with various teams and external vendors. Problem-solving and crisis management skills are important, as transportation often faces time-sensitive challenges.
A good understanding of logistics tools, Excel, dashboards, trackers, and workflow automation will be beneficial. Familiarity with Lean or Six Sigma practices is a strong advantage.
Career Growth and Benefits
Working at Genpact gives you access to global operations, innovative technologies, and career paths in various fields. You’ll have opportunities to advance into senior supply chain roles, project management, and client-facing positions.
The company offers a collaborative work environment, internal learning platforms, and performance-based incentives. This role sits at a key intersection of operations and strategy, providing meaningful work and leadership opportunities.
Location & Work Model
The job is based in India, with main hubs in Bangalore, Hyderabad, Gurgaon, or other metro areas where Genpact operates. The work model is mainly office-based, but hybrid or flexible schedules may be available based on project needs.
How to Apply
To apply for this role:
- Visit the official Genpact careers portal: Genpact Careers
- Use the job ID ANA017726 to search for the detailed job post.
- Prepare your updated resume highlighting your logistics achievements.
- Focus on key skills like TMS management, cost optimization, vendor coordination, and issue resolution in your application.
- Optionally, include a cover letter expressing your passion for supply chain and your impact on transportation operations in the past.
Final Thoughts
This Assistant Manager role at Genpact is ideal for mid-level professionals in transportation ready to take on a more strategic, data-driven position. If you enjoy solving operational problems, collaborating with various stakeholders, and using analytics to improve performance, this is an opportunity to grow your career with a respected organization.
As B2B and omni-channel retail logistics continue to evolve, Genpact provides a front-row seat to innovations in supply chain strategy. Don’t miss the chance to be part of this change.
Disclaimer: This blog is based on publicly available information from the official Genpact job listing (Job ID: ANA017726). All candidates should visit the official website to verify details before applying.
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