Cognizant Process Executive O2C Hyderabad Cognizant is Hiring Freshers: Process Executive Jobs in Hyderabad & Chennai | Apply Now
Introduction
Cognizant Technology Solutions (CTS) has recently created an exciting opportunity for recent graduates looking to launch their careers with a well-known international provider of IT services. The company, which offers a hybrid working model, competitive compensation, and a growth-driven work environment, is hiring for the position of Process Executive in its Hyderabad and Chennai offices.
Everything you need to know about the Process Executive position will be covered in this blog post, including the application process, what it’s like to work at Cognizant, and the essential duties, pay scale, and eligibility requirements. This is a good time for young professionals who want to enter the corporate world because of the increasing demand for tech-enabled services worldwide.
About Cognizant
Known for offering digital, technology, consulting, and operations services, Cognizant Technology Solutions is a Fortune 500 worldwide provider of IT services. With more than 300,000 professionals spread across several cities, Cognizant, which has its headquarters in Teaneck, New Jersey, USA, has a sizable presence in India.
Cognizant has continuously led in the following areas:
Consulting and IT Services
Transformation to Digital
Outsourcing business processes (BPO)
Services for Enterprise Applications
AI and Data Analytics
Joining Cognizant entails becoming a member of an international team of gifted, diverse, and forward-thinking professionals who are committed to tackling pressing problems.
Job Role Overview
Position
Process Executive – O2C / OPS
Job Type
Full-Time, Entry-Level
Experience Required
Freshers and up to 1 year of experience are eligible.
Work Mode
Hybrid (Work from Office + Work from Home mix)
Job Locations
Hyderabad, India
Chennai, India
These are two of Cognizant’s largest delivery centers, with extensive infrastructure and training support for new hires.
Who Can Apply?
Cognizant is accepting applications from recent graduates who fulfill the eligibility requirements listed below:
Qualifications in Education
a bachelor’s degree in any field from an accredited university.
B.Com, BBA, B.Sc., BCA, BA, or comparable non-technical degrees are preferred.
For some operations-based positions, candidates with technical backgrounds (such as a B.Tech or MCA) may also apply, but graduates from general or commerce streams are given preference.
Experience
Applications from freshmen with 0–1 year of experience are encouraged.
This is an excellent opportunity for your first full-time job, even if you have experience working part-time or doing internships.
Essential Conditions for Eligibility
Strong communication abilities in English, both in writing and speaking
basic familiarity with Microsoft Office products
A keen eye for detail
Availability to work rotating shifts if necessary
Capacity to accurately manage data and business processes
Job Description: What Does a Process Executive Do?
At Cognizant, managing a variety of back-end business process operations is part of the job description for a Process Executive. Your duties may differ slightly depending on the division (OPS, O2C, etc.).
Fundamental Duties:
Follow established standard operating procedures (SOPs) when processing transactions.
Accurately maintain and update client/customer records
Manage correspondence via chat or email.
Execute order-to-cash (O2C) tasks, such as processing orders, creating invoices, and monitoring payments.
Perform quality checks and data validation.
Make sure the assigned work is delivered on time and in good condition.
Respect data privacy and confidentiality guidelines.
Extra Duties (according to the project)
Conduct audits, reports, and reconciliations.
Keep track of and report any mistakes or escalations.
Utilize Cognizant’s internal tools for communication, status updates, and reporting.
Salary Package and Compensation
Even for entry-level positions, Cognizant is renowned for paying competitive wages.
Anticipated Pay:
5.1 LPA (Lakhs Per Annum), depending on location and job role. This comprises:
Base salary
Rewards for performance
Health insurance
Statutory benefits and provident funds
Benefits and Advantages
Flexibility in hybrid work
Self-and dependents’ health insurance
Availability of programs for learning and development
Casual leaves and paid time off
Internal assistance for certification and career mobility
Organized mentoring and onboarding
Why Choose Cognizant?
One of India’s leading employers for new hires is Cognizant. This is why it is unique:
Quick Career Advancement
With performance-based promotions and distinct growth milestones, Cognizant provides a well-organized career path. Within two to three years, many executives are promoted to positions as Team Leaders or Senior Process Executives.
Opportunities for Learning and Upskilling
The business offers free access to:
Platforms for internal LMSs
Business Process Management (BPM) certifications
Modules for improving communication skills
Training tailored to a particular process
An inclusive workplace
Cognizant encourages an environment at work that values:
Inclusion and diversity
Equal chances
Balance between work and life
How to Apply – Step-by-Step Guide
To apply for Cognizant’s Process Executive position, take these steps:
Step 1: Go to the Official Website
The following job link can be clicked: https://careers.cognizant.com/india-en/jobs/00063873361/process-executive-o2c/
Step 2: Examine the job description
Verify your eligibility by going over all obligations, conditions, and terms.
Step 3: Select “Apply Now.”
The registration page will be displayed to you.
Step 4: Register for an Account
Enter your email address and password to register if you are a new user. Use an OTP to confirm.
Step 5: Complete the application.
Enter your personal and academic information, upload your most recent resume, and click “Submit.”
Step 6: Await the HR Representative
You will be contacted by phone or email for the next step if you are shortlisted.
Interview Process for FreshersThe standard selection procedure looks like this:
Shortlisting resumes
based on credentials and the caliber of the application.
Online Aptitude Test (Optional at Times)
Some applicants might be required to finish an online assessment on:
Verbal reasoning
Aptitude for logic
Fundamental numerical abilities
Online Interview
This could consist of:
HR Interview: Personal questions, communication check, and willingness to relocate and shift
Operations Interview: Understanding procedures, case studies, and fundamental Excel skills
Tips to Prepare and Get Selected
Emphasize these on your resume:
Any part-time jobs or internships in customer service, data entry, or business process outsourcing
Certifications in business process management, communication, or Excel are beneficial but optional.
Academic accomplishments or specifics of a senior project
Develop These Capabilities:
Verbal and written communication
Accuracy and speed of typing
Excel fundamentals (filters, sorting, and pivot tables optional)
Common Interview Questions:
- Tell me about yourself.
- Why do you want to join Cognizant?
- Are you comfortable with rotational shifts?
- What do you know about Process Executive responsibilities?
- How do you handle repetitive tasks and deadlines?
What is O2C (Order to Cash)?
Knowing what the term means is crucial if you’re applying for the O2C position.
A business procedure known as Order to Cash (O2C) includes the full order processing cycle:
Getting orders
Inputting order information into the system
Making invoices
Getting paid
Record updating
Responding to customer inquiries
Working in a finance or sales support team, you’ll probably be responsible for making sure orders and payments are processed accurately.
Employee Feedback: What Do People Say About Cognizant?
Here’s what former and current employees say:
“Great place for freshers. You’ll learn a lot in your first year.”
“Good work-life balance, even during busy times.”
“Supportive managers and strong internal training programs.”
“Best for starting your career if you want stability and brand name.”
Cognizant consistently receives ratings of 3.8+ on Glassdoor and AmbitionBox, showing a healthy workplace culture.
Similar Job Roles You May Like
If this role interests you, you may also want to explore:
Business Process Associate
Customer Support Executive
Data Analyst (Entry-level)
Finance Process Executive
Content Reviewer (Non-voice roles
Final Thoughts: Should You Apply?
This is one of the greatest positions to begin your corporate career if you’re a new employee or have less than a year of experience.
You’ll be working for a reputable, well-known company.
Acquire necessary skills for the workplace.
Get expertise in running a business in real time.
In just one to two years, advance into higher-paying positions.
Apply right away using the official Cognizant career links to start your career.
Official Application Links
Both roles are active and officially listed on Cognizant’s career site. Make sure your resume is updated before applying.
To finish and improve your Cognizant Process Executive-O2C blog post, consider adding these extra headings with new supporting details. These complement the job posting and complete any gaps in the structure:
Knowing the Ecosystem of Business Process Outsourcing (BPO)
Global businesses in sectors like finance, healthcare, retail, and logistics are supported by Cognizant’s business process outsourcing (BPO) services. A crucial component of that framework, the Process Executive position aids in preserving effective financial workflows.
Schedule for Process Training and Onboarding
Onboarding sessions for new hires cover topics such as client expectations, process simulations, documentation standards, and tools. This ensures that even fresh graduates can transition smoothly into professional environments.
Assurance of Quality and Ongoing Process Enhancement
Workers in the O2C position are required to uphold strict accuracy standards. Performance enhancement and customer satisfaction are guided by quality metrics, feedback loops, and routine audits.
Cooperation with International Teams
Using tools like MS Teams, email, and CRM systems, you might collaborate closely with internal teams and clients from around the world in various time zones. It is essential to communicate effectively virtually.
Software and Tools Used in the Role
Common tools, though not always made public,may include SAP, Oracle, Salesforce, Excel (for reporting), and proprietary Cognizant platforms for task tracking and SLA monitoring.
Key Performance Indicators (KPIs) for This Role
Typical KPIs could be:
Time of Turnaround (TAT)
Rate of Accuracy (%)
Compliance with SLAs
Controlled Ticket Volume
Efficiency of Invoice Processing
Prospects for Development in the Finance and Operations Sector
More senior positions like Senior Process Executive, Process Lead, or SME (Subject Matter Expert) may follow from this one. Over time, many workers move into positions involving project coordination, financial planning, or client onboarding.
Value-Adding Soft Skills
In addition to technical proficiency, the following qualities are coveted:
Adaptability
Solving problems under duress
Communication with empathy
Reliability in routine tasks
Capacity to take constructive criticism
Types of Projects and Clients You Could Help
You might assist customers in sectors like digital finance, banking, e-commerce, or logistics. Depending on the domain assigned following training, client interactions take on different forms.
Final Checklist Before You Apply
Last Checklist Prior to Applying
Updated resume customized for BPO and process positions
Verified government IDs, email addresses, and mobile numbers
Configuring a laptop and internet (for hybrid/remote days)
Ready to participate in online tests or interviewstice if selected
Disclaimer
The only goal of this article is to provide information and education. We are not associated with or represent Cognizant or any of the other employers listed. At the time of writing, all recruitment-related information was taken from official career pages that were open to the public. Before applying, we strongly advise readers to confirm all information via the official employment portal.
This content is shared in good faith to educate job seekers and does not contravene Google Publisher policies.
FAQs
Who is eligible to apply for the position of Process Executive?
Anyone who has graduated from an accredited university with a bachelor’s degree is eligible to apply. Both new hires and those with up to a year of experience can fill the position.
Is prior experience necessary?
No. Although candidates with up to 12 months of experience in similar processes may have an advantage, freshmen are still eligible.
What is the working model and where is it located?
With a hybrid work model (partly remote, part in-office depending on the team’s schedule), the position is available in Hyderabad and Chennai.
What is the job of a Process Executive (O2C)?
Tasks like creating invoices, following up on payments, applying cash, entering data, and coordinating with clients are all part of the Order-to-Cash cycle.
How much is the anticipated salary?
According to internet sources and market trends, the expected salary is approximately ₹5.1 LPA. Depending on the candidate’s location and profile, actual pay may differ.
What are the shifts and working hours?
Depending on the needs of the team and the client project, you might have to work rotating shifts.
What qualifications are necessary for this position?
Effective written and verbal communication in English
Basic computer literacy and proficiency with Microsoft Excel
The capacity to meet deadlines and pay attention to details
After I join, will I get training?
Indeed. Prior to assigning live tasks, Cognizant offers process-specific training and structured onboarding.
Which documents are needed for the onboarding process?
During onboarding, candidates will need to provide their bank account information, academic credentials, and proof of government identification (such as PAN and Aadhaar).
How can I apply for this position?
Applying directly is possible via Cognizant’s official website: 🔗 Apply for the position of O2C Process Executive.